After the lengthy description of an alternative service there is a interesting anecdote given by Michael Sinclair in this Financial Times article about Language Services.

I think the key distinction may be that chinaONEcall’s local knowledge and affordability makes it something to use regularly throughout a trip to China and not only for emergencies. Infact Michael describes how the service can be used spontaneously to create new and exciting opportunities.
Michael Sinclair, marketing director of chinaONEcall says: “A customer of ours was on holiday in a Chinese village full of jewellery shops and thought some of the products would be of interest to a friend who ran a jewellery business. He called us and arranged to have samples sent over. Now the friend is importing from the business.”
http://tinyurl.com/4tj5pe
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